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Use cases

Order processing

Customers without EDI email their orders as a PDF or plain text. Someone in the sales office retypes them, all day long. Dottle reads each order the moment it arrives, matches the customer and items to your master data and stages the order in your ERP or TMS. Deviating prices or unknown items go to a person, the rest flows through on its own.

This is how the flow runs.

  1. The order comes in

    Through your mailbox, an upload or the API. Dottle recognises it as an order, even when every customer uses a different layout.

    PDFE-mailExcelScan or photo
  2. Read field by field

    Header and lines are read into structured data, recognised per customer by their own layout.

    • Customer and reference
    • Items and quantities
    • Prices and discounts
    • Delivery and order date
    • Delivery address
  3. Cross-validated and matched

    Every order is laid against what is already in your system.

    • Customer matched on debtor number and address
    • Items matched to your own master data
    • Prices and rates checked against the agreements per customer
    • Unknown items and deviating prices flagged for review
  4. The order is staged

    The order is created in your ERP or TMS. Only flagged cases wait for human confirmation.

    ExactSAPMicrosoft Dynamics 365AFASTranspasProfix
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